Legal
Privacy Policy
Effective date: September 17, 2026
Website: www.treelineplanthealth.com
Treeline Plant Health (“Treeline,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, contact us, or use our plant health care services in the Treasure Valley, Idaho area.
1. Who we are
Treeline Plant Health is a locally owned plant healthcare business serving Boise, Meridian, Eagle, Star, Kuna, Nampa, Caldwell, and surrounding Treasure Valley communities. Our primary contact is:
- Email: brett@treelineplanthealth.com
- Phone / text: (208) 968-1697
2. Information we collect
We may collect information you provide directly, including:
- Name, phone number, email address, and mailing or service address
- Property details and descriptions of trees, shrubs, or plant health concerns
- Photos or videos you send (for example by text or email) for evaluation
- Messages you send through our website contact forms or other inquiries
- Scheduling preferences and service history
- Payment and billing information when you pay for services (processed by our payment providers)
We may also automatically collect limited technical information when you visit the site, such as IP address, browser type, device type, pages viewed, and approximate location, through our website host (Squarespace) and any analytics or advertising tools we enable.
3. How we use your information
We use personal information to:
- Respond to inquiries and schedule assessments or treatments
- Provide plant health care services and customer support
- Send quotes, confirmations, invoices, and service follow-ups
- Improve our website and services
- Comply with legal obligations (including pesticide applicator and business recordkeeping requirements)
- Protect our rights, safety, and property, and those of our customers
We do not sell your personal information.
4. How we share information
We may share information with:
- Service providers who help us operate the business (website hosting, email, texting, payment processing, accounting, or scheduling tools), under appropriate confidentiality expectations
- Professional advisors such as attorneys or accountants when needed
- Legal authorities when required by law, court order, or to protect rights and safety
- Business transfers if Treeline is involved in a merger, sale, or similar transaction
We do not share your information with unrelated third parties for their own marketing.
5. Cookies and website tools
Our site is hosted on Squarespace and may use cookies, similar technologies, and analytics to operate the site, remember preferences, and understand traffic. You can control cookies through your browser settings. Disabling cookies may affect some site features.
6. Text and phone communications
If you call, text, or provide your phone number, we may contact you by phone or text about your inquiry, quote, appointment, or services. Message and data rates may apply. You can ask us to stop marketing texts at any time by replying STOP or contacting us. We may still send transactional messages related to an active job or appointment when needed.
7. Data retention
We keep personal information only as long as needed for the purposes above, including service history, warranty or follow-up needs, and legal or tax recordkeeping. Retention periods may vary by record type.
8. Security
We take reasonable steps to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children’s privacy
Our website and services are directed to adults and property decision-makers. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us and we will delete it.
10. Your choices and rights
Depending on applicable law, you may request access to, correction of, or deletion of certain personal information we hold about you. To make a request, email brett@treelineplanthealth.com or call (208) 968-1697. We may need to verify your identity before responding.
11. Third-party links
Our site may link to third-party websites or tools. Their privacy practices are governed by their own policies, not this one.
12. Changes to this policy
We may update this Privacy Policy from time to time. The “Effective date” above will change when we do. Continued use of the site after updates means you accept the revised policy.
13. Contact
Questions about this Privacy Policy or your information:
Treeline Plant Health
Email: brett@treelineplanthealth.com
Phone: (208) 968-1697
Website: www.treelineplanthealth.com